If your questions aren’t answered in this section, please contact us or email us here. We’re happy to help!

What are the charges for ordering from AlleBooksKenya.com?

Placing an order on AlleBooksKenya.com is free of charge.

Which payment methods are accepted on AlleBooksKenya.com?

We accept MPESA payment via Buy Goods and Services Till number 8 8 6 0 8 6.

How long will delivery take?

eBooks purchased are sent to your email address automatically (and IMMEDIATELY) once you make payment. The same is the case with Audiobooks (downloadable soft copies). It takes no more than 24 hours for hard copy Audiobooks to be sent to the customer.

What if I want a specific eBook or Audiobook and it's not available on your website?

You may place a special request for such a book via our Contact page.

How do I get the eBook after I make payment?

Once you make payment for an eBook/ Audiobook, you will receive a confirmation email immediately together with the download link for your eBook(s). The purchased eBook(s) can also be downloaded from your account page once you log in.